The Freshsales-Freshcaller integration helps businesses use phone calls to connect easily with prospects while they're still hot, follow-up and convert them into contacts and win all-important deals that come their way. Freshcaller is a cloud-based call center software. You can set-up your business call center in 2 minutes. You can focus solely on scaling your business without having to worry about the complexities of managing a call center. The Freshcaller-Freshdesk integration aims to bring about the robust call center features of Freshcaller into your Freshdesk-support ecosystem. With Freshcaller for Freshsales you can: * Purchase local and toll-free phone numbers in 90+ countries * Create custom greeting texts based on specific call scenarios * Handle all incoming calls using Freshcaller's multi-level IVR system * Use Smart Escalation to handle calls that are not answered * Real-time monitoring of phone conversations for supervisors * Answer calls within your Freshsales account or forward them to your mobile phone 4 reasons why the Freshcaller-Freshsales integration helps your businesses grow seamlessly - > Get in touch immediately with qualified prospects, while they are still hot leads. > Lead every call to see the light with strong features like call masking, automatic call logs and call notes. > Win over your leads with contextual follow-up with recent calls and activities. > All conversations with your prospect are readily available inside Freshsales With the Freshcaller-Freshsales integration you can do all this and so much more with ease.